Customer Service Representative

Everest Recruiting is seeking experienced call center representatives for a growing company in downtown Orlando.  Be a part of a growing company with an amazing purpose!

This is not a remote opportunity.

Requires extensive background check and standard drug test
 

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services
• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
• Collaborate with other call center professionals to improve customer service
• Help to train new employees and inform them about the company’s customer management policies
• Bilingual a plus

Monday thru Friday (no weekends)

Medical 
Dental
Vision 
Life Insurnace
Weekly Pay
Contract to hire

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