Patient Service Representative

Everest Recruiting

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Everest Recruiting is a full-service recruiting firm and has been successfully assisting candidates with their career search for over 10 years. Our customer is searching for a candidate to be responsible for ensuring a patient service-orientated and professional working environment by providing patient support, guidance and expertise to program participants. The Patient Services Representatives I regularly provide support to the Operations Management team to effectively maintain program operations and goals. 
Training starts: June 27, 2022
Compensation:  $14.25/hour
Training Class:  4 weeks onsite, then position goes remote
Note: Will be required to work from office 1 day a week following training
Temp to hire opportunity      ! 
Job Duties:
• Assisting with execution of all patients related support.
• Conducts thorough, detailed review of operations process to detect and document deviations from policies and procedures.
• Answering inbound calls in a Contact Center environment, from internal and external parties and assisting them with their inquiries or routing calls to the appropriate department, if necessary. These are “level 1” calls that are of lower-level complexity.
• Ensures Quality standards are maintained.
• Support daily operational goals dependent on project or tasks that need attention
• Support and contribute to a conducive work environment that encourages camaraderie, open communication, and understanding.
• Regularly provides feedback on the effectiveness and soundness of program policies and procedures.
• Assumes responsibility for completing tasks in each timeline and in accordance with quality standards
• Coordinates with all team members to keep workflow/initiatives on track.
• Assists leadership and other related department team members in the implementation of projects.
What is in it for you:
  • Weekly paycheck
  • Direct Deposit or Paycard options available
  • Monday – Friday schedule
  • 1st shift: 9:00 AM – 6:00 PM

Ref: SMG15220456



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