Software Implementation Specialist

Everest Recruiting

Allow Everest Recruiting to connect you with a growing technology company for your next step in your career. We are seeking experienced Software Implementation Specialist/Solutions Engineer. As a member of the Customer Success team supporting customers across the Unites States this position will assist with the identification of business, technical and analytical requirements on a variety of projects.COVID-19 considerations: Most employees are continuing to work remote until further notice.Qualifications• Bachelor's (Preferred)• Technical support: 1 year (Preferred)KEY RESPONSIBILITIES• Assists with identification and documentation of business and technical needs and objectives.• Install and configure software.• Create user documentation, instructions, and procedures.• Assist with training on the administration and use of the solution.• Participate in the technical support queue in order to resolve customer issues and answer their questions.• Participate in project calls with customers and act as a subject matter expert on solutions.• Assist with the design of new solutions of medium complexity.• Assist Sales with designing demos and act as a subject matter expert on sales calls.TECHNICAL SKILLSMicrosoft Office Professional (Word, Excel, PowerPoint, OneNote, Outlook)• Microsoft Visio • HTML, CSS, Javascript• Microsoft Server OS Installation, permissions, security policies, domains, IIS, COM, Windows Services, Troubleshooting with the event viewer, ODBC• Microsoft SQL Server Installation, security, database maintenance, configuration manager, licensing, SSIS, SSRS

Ref: LH739089729


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